Privacy Policy

Ckb88 Privacy Policy – Data Protection
Malaysian Member Privacy

At ckb88, your privacy is not just a promise — it is at the core of how we operate. This document clearly explains how your information is collected, used, and carefully safeguarded.

Why Your Privacy Is Safe With Us

Six key pillars that guarantee the personal data security of every ckb88 member.

256-bit SSL Encryption

All data transmitted between your device and the CKB88 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions.

Secure Data Storage

Your personal data is stored on secured servers with strict access controls. Only authorised personnel may access this information for designated operational purposes.

No Data Selling

Ckb88 does not sell, rent, or disclose members' personal information to any third party for marketing or commercial purposes without explicit consent from the member.

Full Control in Your Hands

Ckb88 members have the right to access, update, or request deletion of their personal data at any time through our support team.

Legal Compliance

Our policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international standards relating to online user data privacy.

Notification Controls

You are free to choose the types of communications you wish to receive from ckb88, including promotional emails and platform notifications. You may unsubscribe at any time.

Last Updated: This Privacy Policy applies to all registered members and visitors of the ckb88 website. By continuing to use our platform, you agree to the terms set out in this policy.

01 Introduction and Scope of This Policy

Ckb88 takes seriously our responsibility to protect the privacy of every individual using our platform. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information.

This policy applies to all services offered through the ckb88 website, mobile app, email communications, and any other channels we operate. Should there be any changes to this policy, we will provide notice via the platform or your registered email.

If you are under 18 years of age, please stop using this platform immediately. ckb88 does not knowingly collect data from minors, and any account confirmed to belong to a minor will be closed immediately.

02 Information We Collect

We collect several categories of information depending on your interaction with the ckb88 platform. Below is a summary of the types of data collected:

Data Category Data Examples Purpose of Collection
Identity Information Full name, date of birth, identity card number Account verification (KYC) and legal compliance
Contact Information Email address, phone number Account communications, support, and notifications
Financial Information Payment method details, transaction records Deposit and withdrawal processing and fraud prevention
Technical Data IP address, browser type, operating system Security, fraud detection, and technical improvements
Usage Data Game records, login dates, in-platform actions Enhanced user experience and compliance

03 How We Use Your Information

Every piece of information we collect is used for legitimate and transparent purposes. CKB88 uses your personal data for the following:

  • Provide and manage your CKB88 account, including processing deposits and fund withdrawals.
  • Conduct identity verification (KYC) as required by law and anti-money laundering policies.
  • Process financial transactions securely through the various integrated payment channels on the platform.
  • Send important notifications related to your account, security, and transactions.
  • Personalise your gaming experience and promotional offers according to your preferences.
  • Monitor and investigate suspicious activity to protect all platform members.
  • Comply with legal obligations and cooperate with authorities as required by law.
  • Enhance platform functionality, fix technical bugs, and develop new features.

We never use your personal data for purposes unrelated to ckb88 operations without first obtaining your consent.

04 Information Sharing and Disclosure

Ckb88 only shares members' personal information in limited circumstances and for legitimate purposes. We do not sell or disclose personal data to third parties for marketing purposes.

Information may be shared with the following parties under certain circumstances:

  • Payment Service Providers: To process deposits and withdrawals securely. They receive only the data necessary for the relevant transaction.
  • KYC Service Providers: For identity verification purposes in accordance with legal compliance requirements.
  • Authorities and Regulatory Bodies: When required by law, court order, or for law enforcement purposes.
  • Affiliated Companies: Within the ckb88 group of companies subject to the same privacy policy.

Important Notice: All third parties working with CKB88 are required to adhere to strict data protection standards and to use information only for the specified purposes.

05 Use of Cookies

Ckb88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how you use the platform to help us improve the user experience.
  • Functional Cookies: Save your preferences such as language and display settings for a seamless ongoing experience.
  • Analytics Cookies: Help us understand aggregate platform usage patterns for continuous improvement.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the platform.

06 Data Security and Protection Measures

We consistently invest in cybersecurity infrastructure to ensure members' personal data remains protected at all times. Our key security measures include:

1
End-to-End Encryption

All data is transmitted using TLS/SSL 256-bit protocols, ensuring no third party can intercept your communications with our servers.

2
Strict Access Controls

Sensitive data is accessible only to staff who have undergone background checks and been granted specific clearance for their role.

3
Round-the-Clock Monitoring

An automated monitoring system operates 24/7 to detect and respond to any unauthorised access attempts.

4
Regular Security Testing

Ckb88 conducts regular penetration testing and security audits by independent security experts.

5
Two-Factor Authentication (2FA)

Members are encouraged to enable two-factor authentication for an added layer of account protection.

6
Secure Data Backup

Data is regularly backed up to secure, off-site locations to ensure service continuity under all circumstances.

07 Your Rights as a ckb88 Member

As a CKB88 member and in accordance with Malaysia's Personal Data Protection Act 2010, you have the following rights over your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your information is inaccurate or out of date, you may request that we update it promptly.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a structured, machine-readable format.

Right to Restrict Processing

In certain situations, you may request that we restrict how we process your data.

To exercise any of the above rights, please contact the CKB88 customer support team via Live Chat on the platform. Requests will be processed within 14 business days.

08 Data Retention Period

Ckb88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law.

  • Active account data is retained for the duration of your membership with ckb88.
  • Financial transaction records are retained for a minimum of seven (7) years following the transaction date, in accordance with Malaysia's financial legal requirements.
  • Communication logs and customer support records are retained for three (3) years.
  • After an account is closed, data no longer required for legal purposes will be deleted within 90 days.

When data is no longer needed, we ensure it is securely deleted or anonymised in accordance with established standard procedures.

09 Changes to This Privacy Policy

Ckb88 reserves the right to update or modify this Privacy Policy at any time. When significant changes are made, we will provide notice via:

  • A notice displayed on the CKB88 platform homepage for at least 30 days.
  • Email notifications to all registered members affected by the changes.
  • An in-platform pop-up requesting acknowledgement of the updated terms.

Continued use of the CKB88 platform after the effective date of any changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.

Any enquiries regarding this Privacy Policy may be directed to our support team via Live Chat on the platform. We are committed to responding to all privacy enquiries within 48 business hours.

Join ckb88

Your Privacy Is Protected, Your Fun Awaits

Register your ckb88 account now and enjoy the best gaming experience with guaranteed protection of your personal data.

Terms and Conditions

Understand your rights and responsibilities as a ckb88 member by reading our full terms.

Read Terms

Responsible Gaming

Ckb88 supports responsible gaming. Discover the self-control tools available to you.

Learn More

Frequently Asked Questions (FAQ)

Have questions about privacy or your account? Find complete answers on our FAQ page.

View FAQ
Bahasa Melayu